About the company :
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our Al-based platform, Genpact Cora, we focus on the details of all 87,000+ of us. From New York to New Delhi and more than 25 countries in between, we connect every dot, reimagine every process, and reinvent companies' ways of working. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we'll be there with you - accelerating the digital transformation to create bold, lasting results - because transformation happens here. Get to know us at Genpact.com and Twitter, YouTube, and Facebook.
Job Description:
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers. who see the world differently, and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Process Associate Developer, Insurance Transactions
Responsibilities:
• Transaction processing according to standard work & SOP
• Prioritize transactions according to detailed guidelines to meet SLA
• Plans and prioritizes tasks and work responsibilities to achieve objectives!
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as the need. arises.
• Ability to accurately interpret and compile
information from a variety of sources and systems.
• Ensure that turnaround time and quality of the work meets Company service standards
• Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
• Handle own work in process and support team efforts to ensure that individual, team goals are met.
• Maintain key records like working files, email for reference, and audit purposes.
• Ability to handle basic day to day requirements of excel
Qualifications:
Minimum qualifications
• Graduation in any stream except B.Tech and Technical Graduation & Law Preferred Qualifications Relevant experience in a similar process
. Life Insurance policy admin - Experience in
processing of Money In Transactions like
• Group Billing - Billing change List Bill, Allot Payment, Allot Refund, Collections, Paid in Past, NSF, Policy Status
• Premium - Billing change EFT Changes, Premium History, Mode changes, Premium history, Report Policy status
· Exposure to Life Policy Admin systems like CFO, CK4, CNB, Ingenium, Vantage, IPAS, PACE, ORD, TAS2000, TRADNY, ULANY, ULAS, ULB, ULM, ULP, ULU, ULX, VTGF
. Good English Communication (Both written & verbal) - Talocity Score of >50
• Proactive communication & High analytical skills -should be able to foresee issues and suggest solutions, with impactful data
• Displays energy and enthusiasm in approaching the job
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service • Ready to work on stretched working hours
• Ability to independently work well with internal and external customers
• Customer service focus
• Basic Computer knowledge along with typing speed of 20 words/minute
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical
or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and
inclusion, respect and integrity, customer focus, and innovation. For more information, visit
Job: Process Developer
Primary Location: India-Pune
Schedule: Full-time
Education Level : Bachelor's/ Graduation/ Equivalent
Master Skills List: Operations
Job Category: Full Time
